• FAQs

How much does the Treewalk cost?

Prices

  • Adult (16+ years): $30
  • Child (5-15 years): $20
  • Families (1 Adults & up to 3 Children): $65
  • Families (2 Adults & up to 3 Children): $89
  • Children under 5: FREE
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What are the opening hours?

Opening Hours

9.00 AM – 12.00 AM (last ticket sold time) (up to Sat 16 Jan 2021)

9.00 AM – 12.00 AM (last entry time) (from Sun 17 Jan 2021 onwards)

(Auckland Anniversary and Waitangi Day Weekends – 9.00 AM – 12.00 AM (last ticket sold time) Sat and Sun only)

The Redwoods Nightlights are turned on at dusk.

(Closed Christmas Day – 25 December)

For current Rotorua sunset times, please click here.

For last minute changes, please have a look on our Facebook page.

Altitude is open 7 days a week (closed Christmas Day – 25 December) – tour schedule available here.

What is the Redwoods Nightlights and when are the lights turned on?

At night, 30 David Trubridge designed lanterns and 40 colour spots and feature lights illuminate Redwoods Treewalk for a totally different and unique nocturnal experience.

The night lights are turned on each night around dusk. For further information, visit the Redwoods Nightlights page.

Do I need to book/purchase tickets in advance?

Tickets for the Treewalk can be purchased online before you arrive and you can then proceed straight to the Treewalk. Please note, if there is a line to reach the Treewalk entrance, please join the back of the line. Purchasing in advance is not required for the Treewalk as tickets are always available onsite up to our last entry time. However, for Altitude, advance booking is required as tours depart at specific times and have a maximum capacity.

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Can children and infants treewalk?

Children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.

However, we do have several baby strollers with mounted capsules available for your use, which can be used by an infant 2-10 kg and 40-70 cm in length. Two people must operate these strollers (front and back), but our team can assist if you’re travelling solo. These are available on a first come, first served basis and are free of charge as part of your Treewalk admission.

We also have one stroller that can fit your own baby capsule and this can be operated by one person and is also available on a first come, first served basis and are free of charge as part of your Treewalk admission.

Are dogs allowed on the Treewalk ?

Unfortunately, dogs are not allowed on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too. However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk. There is also a dog park opposite the Treewalk where you can run dogs off leash.

Do you sell gift vouchers?

We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.

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FOLLOW US

#tgif 🙌 and thank you @veronica_trinhh for this #tgif 🙌 and thank you @veronica_trinhh for this epic #fanphotofriday pic! 🤩
Kia Ora! Our opening times from Sunday 17 Jan 21 w Kia Ora! Our opening times from Sunday 17 Jan 21 will be 9 am - 11 pm (last tickets sold). For the planners amongst you, on #aucklandanniversary and #waitangiday weekends we’ll be open 9 am - 12 am (last tickets sold Sat & Sun only) 👈
It’s looking set to be a beautiful week! 🌞🌿 How’s everyone’s first day back at work going?! 😁 @mchumdinghy 📷
FYI fam! ⚠️⚠️⚠️ #thankyoukiwis #suppor FYI fam! ⚠️⚠️⚠️ #thankyoukiwis #supportinglocal
Merry Christmas / Meri Kirihimete 🎄 Have a good Merry Christmas / Meri Kirihimete 🎄 Have a good one - see you on Boxing Day! 🌿
Merry Christmas / Meri Kirihimete 🤗 See you at Merry Christmas / Meri Kirihimete 🤗 See you at the #treewalk 🎄 #supportsmallbusiness
#fanphotofriday what a beautiful week it’s been #fanphotofriday what a beautiful week it’s been 🌞 this weekend looks to be just as good 🙌 we’re open all weekend from 9 am - 10 pm (11 on Saturday night) 🍃 @swiggy_89 📷
🍃 Only in the woods was all at rest within me, 🍃 Only in the woods was all at rest within me, my soul became still and full of power 🍃 #wisdomwednesday @albaem 📷
Don’t let this weather put you off getting out a Don’t let this weather put you off getting out and about, come and experience the magic of the forest in the rain 🌧🌿 📷 @matt_nad86
  • Did the new Redwoods Altitude experience! Absolutely amazing! Enjoyable! Safe! Adventurous! Sam (our guide) was an wealth of insight, experience & fun! A must do!!!

    Scott
    Rotorua, New Zealand  
  • Coolest place ever! We went at dusk so did half of the walk in the day time and the other half in the semi dark when all the night lights were on! Was such a beautiful walk and loved every moment! The staff were super informative and nice. I will definitely be back in the future!

    Haytea
    Whangarei, New Zealand  
  • What an asset to Rotorua. The beauty and peaceful feeling when walking around the heights was beautiful. Thank you to our guide Izumi

    The Fullers
    Tirau, New Zealand  
  • The Redwood Forest is just stunning... The lights are just incredible and it is such a beautiful thing to be walking so high in the trees. We also went back the next day and walked around the forest - still gorgeous. Would definitely recommend.

    Sarah
    Hamilton, New Zealand  
  • This is a highlight in Rotorua. Super friendly and helpful staff. Amazing walk high through the trees. Take the high road if you dare! It's worth it.

    Trish
    Auckland, New Zealand  
  • The Redwoods Altitude tree walk is beyond amazing! It was the highlight of our tiki tour of the North Island, and if you’re a wee bit terrified of heights, it was life changing. We felt so safe while being challenged well beyond our comfort zones. The guides are great, very encouraging.

    Bethny
    Auckland, New Zealand  
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