• FAQs

How much does the Treewalk cost?

Prices 

HOT DEAL – FREE Nighttime Treewalk with Daytime ! Save $35 !

  • Adult (16+ years): $35
  • Child (5-15 years): $20
  • Families (1 Adults & up to 3 Children): $69
  • Families (2 Adults & up to 3 Children): $99
  • Children under 5: FREE
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What are the opening hours?

Opening Hours

9.30 AM – 08.30 PM Mon – Fri, Sun / 09 PM Sat (last ticket sold time)

The Redwoods Nightlights are turned on at dusk.

(last ticket sold times)

(Closed Christmas Day – 25 December)

For current Rotorua sunset times, please click here.

For last minute changes, please have a look on our Facebook page.

Altitude is open 7 days a week (closed Christmas Day – 25 December) – tour schedule available here.

What is the Redwoods Nightlights and when are the lights turned on?

At night, 30 David Trubridge designed lanterns and 40 colour spots and feature lights illuminate Redwoods Treewalk for a totally different and unique nocturnal experience.

The night lights are turned on each night around dusk. For further information, visit the Redwoods Nightlights page.

Do I need to book/purchase tickets in advance?

Tickets for the Treewalk can be purchased online before you arrive and you can then proceed straight to the Treewalk. Please note, if there is a line to reach the Treewalk entrance, please join the back of the line. Purchasing in advance is not required for the Treewalk as tickets are always available onsite up to our last entry time. However, for Altitude, advance booking is required as tours depart at specific times and have a maximum capacity.

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Can children and infants treewalk?

Children cannot be carried on shoulders, in front or back carriers or pushed in prams on the Treewalk as this presents a safety issue and is our policy. All participants on the Treewalk must be able to walk the entire 700 metres unaided.

However, we do have several baby strollers with mounted capsules available for your use, which can be used by an infant 2-10 kg and 40-70 cm in length. Two people must operate these strollers (front and back), but our team can assist if you’re travelling solo. These are available on a first come, first served basis and are free of charge as part of your Treewalk admission.

We also have one stroller that can fit your own baby capsule and this can be operated by one person and is also available on a first come, first served basis and are free of charge as part of your Treewalk admission.

Are dogs allowed on the Treewalk ?

Unfortunately, dogs are not allowed on Treewalk or Altitude as there are many moving parts, which pose a risk to the dogs paws. Also, not everyone is a dog person, so we need to respect the comfort of other guests too. However, the forest is dog-friendly (dogs must be on leashes in most areas) so one person could stay with the dog while others in a group participate in the Treewalk or Altitude walk. There is also a dog park opposite the Treewalk where you can run dogs off leash.

Do you sell gift vouchers?

We sure do! Gift vouchers can be purchased online in a variety of denominations and are issued as e-tickets to either the purchaser or directly to the recipient. Please note that gift vouchers are only available for purchase online through our website and are not available for purchase at the i-SITE’s.

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Can the Treewalk be accessed via a wheelchair ?

If you’re unable to walk unaided, such as people requiring a wheelchair, you’re welcome to access the starting platform of the Treewalk at no cost via the wide 50-metre long spiral ramp. However, the main Treewalk itself is not accessible to wheelchair users and we apologise for any inconvenience caused.

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May The 4th Be With You! #starwarsday 👈
Visiting us this weekend? Sweet! 🌿 We’re open all ANZAC Day Weekend - Fri 23 - 9.30 am - 10.30 pm Sat 24 - 9.30 am - 10.30 pm Sun 25 - 9.30 am - 10.30 pm Mon 26 - 9.30 am - 9.30 pm (last ticket sold times) - Young family? Arrive 5.30 - 6.00 pm - Couple or older family group? Arrive after 10.00 pm 🌺 🌺 🌺
Happy 🐪 day! We’ve got another giveaway up for grabs! 🥳 Head over to our @facebook page to enter! #inittowinit #rotorua #rotoruanz #skylinerotorua #polynesianspa
Easter 🐣 Hours This Weekend #happyeaster Last ticket sold times! Not necessarily last entry! Make sure you have your ticket and you’re in line folks 🌿
Step back through time at The Giant 😯 #sequoia #giantsequoia
Wishing everyone a great week ☺️ Not long now until the long Easter Weekend! 💃 Keep up to date with our hours and #protips by liking us on FB and following us on Insta 👈 📷 @raju_4
Have a great weekend everyone! We're open from 9.30 AM all weekend 😊 Sat - 11 PM (last tix sold) Sun - 10.30 PM (last tix sold) 📷 @dottiekia
#fanphotofriday Are you brave enough to stand on our glass window?! 😱 Find the glass windows on the higher viewing platform, which is also home to the tallest tree on the walk! 🌿 @michellemarsh75 📷
  • Did the new Redwoods Altitude experience! Absolutely amazing! Enjoyable! Safe! Adventurous! Sam (our guide) was an wealth of insight, experience & fun! A must do!!!

    Scott
    Rotorua, New Zealand  
  • Coolest place ever! We went at dusk so did half of the walk in the day time and the other half in the semi dark when all the night lights were on! Was such a beautiful walk and loved every moment! The staff were super informative and nice. I will definitely be back in the future!

    Haytea
    Whangarei, New Zealand  
  • What an asset to Rotorua. The beauty and peaceful feeling when walking around the heights was beautiful. Thank you to our guide Izumi

    The Fullers
    Tirau, New Zealand  
  • The Redwood Forest is just stunning... The lights are just incredible and it is such a beautiful thing to be walking so high in the trees. We also went back the next day and walked around the forest - still gorgeous. Would definitely recommend.

    Sarah
    Hamilton, New Zealand  
  • This is a highlight in Rotorua. Super friendly and helpful staff. Amazing walk high through the trees. Take the high road if you dare! It's worth it.

    Trish
    Auckland, New Zealand  
  • The Redwoods Altitude tree walk is beyond amazing! It was the highlight of our tiki tour of the North Island, and if you’re a wee bit terrified of heights, it was life changing. We felt so safe while being challenged well beyond our comfort zones. The guides are great, very encouraging.

    Bethny
    Auckland, New Zealand  
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